Actually, all we have to do is rearrange the letters to turn a mistake into an advantage. But in everyday work life Mistakes often make us confused, cost us money, time and nerves.
For example, when flawed processes are digitized, the cost of errors increases tenfold with each subsequent step! Or, an employee discovers a product defect. Nevertheless, the product is sent to the customer, who then returns it at considerable expense. Especially now, when many companies need to cut costs, decision-makers and HR professionals should invest in a healthy culture of learning from mistakes to attract and retain skilled workers and reduce costs.
One productive error culture Establishing it requires, among other things,. Psychological safety, freedom from sanctions, and problem-solving skills.
Support on this topic Volker Kleinert HR departments, HR development professionals, managers, training officers, and anyone interested in the topic can benefit from consulting, presentations, and workshops. Take advantage of his extensive knowledge and many years of practical experience, including in the areas of:
- Why ignoring mistakes is expensive and simply having a mistake management system is insufficient.
- What are the pillars of a productive error culture?.
- How to create psychological safety.
- Why it is useful to distinguish between errors, mistakes and "evil deeds".
If interested, please Volker Kleinert We would be happy to discuss a completely customized measure tailored to your needs, the question at hand, and the size of your team.
Image: © Adobe Stock / 553502168 / Dzmitry
