Volker Kleinert, born in 1980, married, is a consultant, coach, lecturer and trainer with an extraordinary background and one goal: to make good people even better!
After graduating with a degree in Public Administration (FH), he worked for many years in the police force. While working, he pursued a Master's degree in Corporate Health Management, focusing on corporate cultures and their impact.
Since 2010, he has worked independently, advising organizations and their employees. The former primary spokesperson for hostage, suicide, and threat situations, as well as tactical security spokesperson for the police, specializes in negotiation, conflict management, a culture of learning from mistakes, self-management, leadership development, and organizational and personnel development.
In his daily work, he does everything he can to minimize the gap between theory and practice. To this end, he designs engaging training sessions and coaching programs that give participants opportunities to learn through experience.
Mr. Kleinert has various additional qualifications in the areas of consulting, training, coaching and management.
Training focus areas:
- Sales & Distribution, Negotiation Techniques
- Conflict management, mediation
- Complaint and Claims Management
- Communication & Conversation Skills
- Error culture & error management
- Leadership training
- Self-management & resilience
- Systematic problem solving
- Project management
- Presentation & Moderation, Meeting Techniques
- Managing young professionals
- Leadership training
- Training and transfer design
Key areas of consultation:
- Strategic personnel and organizational development (conceptualization, planning, implementation and
- Evaluation of staff development measures
- Negotiation skills in all business areas and personal matters
- Coaching for specialists and managers in personal and professional development issues
Further skills:
- PMC-certified (consulting and training with the Personality-Motivation Compass of INFO GmbH)
