Soft skills and Methodology training & Coaching – target group-specific
Strong soft skills are crucial for collaboration, quality, and customer experience today. That's why INFO GmbH focuses on training and coaching with a clear impact: target group-specific, practical, and consistently geared towards methodological competence and personal development – as part of your personnel development.
Ask us your specific questions – we will usually get back to you within two working days.
Our formats combine the strengths of compact training courses, learning workshops, and coaching into an effective whole, making soft skills visible in everyday life. We conduct our training courses in-house, tailored to your specific situation and target group. We work with clients from both the private sector and the public sector (e.g., cities, municipalities, state and federal authorities).
Training & Coaching - Measures and formats that Effect show
Depending on your specific objectives and circumstances, we will work with you to determine the most suitable formats: interactive, modular in-person or online training sessions, learning workshops/teams with case studies, microlearning modules and peer feedback, as well as individual coaching for specific topics and questions. Our in-house training programs adhere to the "ABC of Effectiveness"—introduction, implementation, and practical application—ensuring that learning is prepared, practiced, and subsequently reinforced. This translates soft skills into measurable performance and behavior.
1.
Coaching
deepen, clarify, implement
2.
Training programs
tailored to your company
1. Coaching
Coaching is the time-limited, confidential processing of professional issues – resource-oriented, goal- and future-focused. Typical reasons include role clarification, conflicts, communication in difficult situations, and dealing with change.
Methodologically, our experienced coaches work with, among other things, circular questions and systemic approaches, transactional analysis (TA), theme-centered interaction (TZI), process support and structured feedback.
The process: An initial, no-obligation consultation clarifies the objectives and scope of the project. Based on this, we agree on the frequency and extent of the sessions. In practice, goals are often achieved in 4–7 sessions of 2–3 hours each. Results are reviewed in an evaluation.
In addition to specific coaching for managers, employees, project managers, and trainers, we offer the training courses "Trainer as Coach" and "Manager as Coach." These courses highlight both the limitations and opportunities inherent in each role. Among other things, we teach helpful and proven questioning techniques for coaching and development discussions.
2. Training programs – tailored to your company
Based on your needs and goals, we develop tailor-made programs – from individual modules to multi-level curricula.
Important elements include clear learning objectives, a target group-oriented teaching methodology, and a structured transfer of knowledge into practice (follow-up, learning team, coaching).
Reporting and feedback loops make progress visible and allow for fine-tuning.
We focus on different topics for the following target group within your company:
REQUIRED INDIVIDUAL CONSULTATION?
Every company is unique – that's why we don't develop off-the-shelf solutions. Tell us about the challenges you face, and we'll show you how we can provide targeted support.
Your benefits with INFO GmbH
- Target group-oriented trainers: Age, experience and skills profile are a good fit – from the trainee setting to management.
- ABCs of effectiveness: Introduction (e.g., pre-reader, self-checks), implementation (experience- and exercise-oriented), practical application (follow-ups, learning teams, coaching)
- Learning workshop/learning team: Small groups, case work, peer consultation, video/role analysis, logbook – high implementation rate.
- Coaching that complements: Individual, team, and project coaching as a bridge from seminars to everyday life; including training for trainers as coaches and managers as coaches.
- In-house instead of a watering can: Content, cases and exercises tailored precisely to culture, processes and target groups.
- Measurable progress: Clear learning objectives, transfer tasks, feedback and monitoring – the impact becomes visible.
- Broad portfolio from a single source: Approximately 80 training courses/educational programs on key skills, also in English.
- Competence and practical experience: Experienced consultants and trainers "from practice for practice".
YOUR CONTACT PERSONS FOR QUESTIONS
FREQUENTLY QUESTIONS ASKED
Here we answer the most important questions about our services and working methods. If your question isn't answered here, please write to us – we'll get back to you within two business days.
What distinguishes your training courses from traditional seminars?
We combine soft skills training with methodological expertise and coaching, based on the ABCs of effectiveness. The introduction creates focus, the implementation involves practicing on real-world cases, and the practical application ensures successful implementation on the job – for sustainable personnel development instead of a flash in the pan.
How long does a training module last?
Depending on the objective and format, 0.5 to 2 days – most modules are one or two days long. For highly focused soft skills topics, we offer half-day compact formats or microlearning modules; multi-stage curricula combine several modules with learning workshops and coaching.
What topics are covered in the coaching – and how does it work?
In coaching, we address topics such as role clarification, leadership style, conflicts, communication in critical situations, and change processes.
Following an initial, no-obligation consultation to clarify goals and objectives, a situation analysis is conducted (e.g., on-the-job observation, feedback, brief self-assessments). We then determine the scope and duration of the project. Typically, this involves 4-7 sessions.
Sessions last 2-3 hours; the duration depends on the objective and situation. Confidentiality and a clear focus on results are guiding principles of the process.
Which formats do you use – and what are they suitable for?
Trainias provide precise soft skills training; learning workshops deepen understanding with peer feedback and transfer tasks; coaching addresses individual goals and obstacles. In-person, online, or hybrid – we choose the format that optimally balances impact, availability, and budget for your situation.
Do you offer "trainer as coach"?
Yes. In the "Trainer as Coach" training, we strengthen communication skills, practice systemic questioning techniques, feedback, and goal-oriented development support. The format combines methodological competence with personal development, making trainees' learning progress visible – practical and directly applicable.
How do you ensure that what has been learned is applied in everyday life?
The ABCs of effectiveness: Introduction with clear learning objectives, implementation with practice and reflection, practical application with tasks, bernteams/communities of practice, and optional coaching. This is how soft skills are transformed from knowledge into behavior – and remain within the company wicksana.
Do you also work with international teams?
We offer training and coaching in German and English.
We tailor content and examples to the culture, role, and personnel development of your standard. Learning workshops can function in a hybrid or fully online format.
Do you also conduct training courses, workshops, and coaching sessions in the public sector?
In addition to private sector clients, our clientele also includes numerous cities, municipalities, and other public authorities. Based on a requirements analysis, we tailor the topics and formats to the specific industry, target group, and your particular needs.
Are the training sessions and coaching offered in English?
Yes. We offer training and coaching in German and English.
We adapt content and examples to the culture, roles, and personnel development of your locations. Learning workshops can also be conducted in a hybrid or fully online format.
Do you offer open seminars?
Generally, no. We work in-house to ensure that soft skills topics, exercises, and case studies are precisely tailored to your target group, industry, and task. This increases relevance, commitment, and knowledge transfer—and uses your budget efficiently.
In short: If you want to sustainably embed soft skills and methodological competence, INFO GmbH provides the right training and coaching formats: target group-specific, highly transferable, and cost-effective. Contact us – we usually answer your questions within two business days.
We are for you there
Whether you have a specific question, need advice, or have a general inquiry – simply write to us. Our team will reliably get back to you within two business days.
INFO GmbH –
Institute for Organizations
Arnsburg Monastery
35423 Lich
Telephone: +49 (0) 6404 9404 0
E-mail: info@info-home.org